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KMID : 1020220200200030359
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Journal of Korean Society of Dental Hygiene
2020 Volume.20 No. 3 p.359 ~ p.367
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Communication competence in dental healthcare hygienists
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Lee Sun-Mi
Yun Jung-Won
Lee Jung-Hwa
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Abstract
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Objectives: The purpose of this study was to recognize the importance of dental hygienist's communication competence and to establish the basis for developing a program to improve communication competence.
Methods: A survey was conducted on members who underwent participatory training in some trials in 2019, and a total of 348 people were analyzed.
Results: Total communication competence was 3.63 points. The highest area was 3.88 points for understanding others' standards, and the lowest area was 3.27 points for escaping stereotypes. Most areas of communication showed statistically significant positive correlations, but in some areas, there was an inverse correlation. As a dental hygienist, it is necessary to provide systematic education for improving communication competence from college students.
Conclusions: In addition, it is necessary to develop and implement a training program for improving communication competence of dental hygienists.
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KEYWORD
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Communication, Competence, Dental hygienists
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